This English version is provided for convenience. In case of discrepancy, the French version prevails.
We collect as little as possible, and only to answer you and work with you. Here is what we gather, why, how long we keep it, and how you stay in control of it.
Who is responsible for your data
Ethan Ngo EI, sole proprietor (entrepreneur individuel) operating as Nuera Studio, 3 rue de Verdun, 76500 Elbeuf, France. One contact for any question about your data: bonjour@nuera.studio.
Our activities do not require us to appoint a Data Protection Officer (DPO). Ethan Ngo is directly accountable for these matters.
What we collect, and why
Each row below is one reason we process data, and there are no others. We do not sell, rent or trade any data, and we do not run any targeted advertising.
| Why | What data | On what basis | How long |
|---|---|---|---|
| Booking a call and preparing for our conversation | Name, email, business, needs, budget and, if you provide them, phone number, website address, additional details and guests. As soon as the calendar is displayed, your IP address and browser, which Cal.com receives in order to serve and protect it | The pre-contractual steps you request or, if you book on behalf of your business, our legitimate interest in responding to its request | 3 years after your last contact with us, if we do not work together |
| Answering you, then following up on our conversation by email or phone | Your contact details and our correspondence | Our legitimate interest in answering you and following up on our conversation, which you may object to at any time | 3 years after your last contact with us |
| Carrying out and invoicing your project, if we work together | Contact details, messages, quotes, invoices | The contract entered into with you or your business, then our accounting and tax obligations | The term of the contract, then 5 years; 10 years for invoices and accounting records |
| Protecting the site against abuse and outages | IP address, date and time, page requested, referring page, response code, browser (server logs) | Our legitimate interest in keeping the site secure | 6 months |
| Inviting the people you add to the call | Their email address, which you give us | Our legitimate interest in organizing the conversation you requested | 3 years after the call, if we do not work together |
| Measuring site traffic, only if you agree to it | Pages viewed, visit length, device and browser type, the cookie's random identifier, IP address, from which Google infers your country and city without storing it | Your consent, which you may withdraw at any time | 14 months; cookies deleted no later than 13 months after they are set, with no extension on each visit |
Fields marked with an asterisk in the booking form are needed to prepare the call; the others are optional. Without the required ones, we cannot schedule the call, and that is the only consequence.
If you add guests, we receive their email addresses from you. Cal.com and Google send them the invitation, which links to this page. They have the same rights as you, to be exercised at the same address.
Who has access
Your data is read only by Ethan Ngo and by the people working with him on your request, under contract and bound by confidentiality. To operate, the site and our tools rely on a few service providers, who act only on our instructions and may not use your data for their own purposes:
- OVH SAS, which hosts the site on a virtual private server located in France. The software that deploys the site runs on that same server, and passes your data on to no one.
- Cal.com, Inc. (San Francisco, United States), which provides the booking calendar. The form you fill out is its own, displayed within our page. It relies in turn on its own subprocessors, listed publicly (opens in a new tab).
- Google (Google Ireland Limited and Google LLC), for the calendar in which the call is scheduled and for Google Meet video calls.
- OVH SAS again, which hosts our bonjour@nuera.studio mailbox, for the emails we exchange.
- Google (Google Ireland Limited and Google LLC), for audience measurement, only if you accept. We have turned off data sharing with other Google services and any use for advertising.
Google and Cal.com process data in the United States, and each transfer has its own safeguards:
- Google LLC is certified under the EU-U.S. Data Privacy Framework, which the European Commission recognized as providing an adequate level of protection on July 10, 2023.
- Cal.com, Inc. is not part of it. Its transfers are governed by the European Commission's Standard Contractual Clauses, incorporated into the data processing agreement we have entered into with it.
You can obtain a copy of these safeguards by writing to us at bonjour@nuera.studio.
Your rights, and how to exercise them
At any time, you may:
- access your data, and receive a copy of it;
- have it corrected if it is inaccurate or incomplete;
- have it erased, except for data we are legally required to keep, such as invoices;
- restrict its use, or object to it, in particular to any marketing outreach;
- retrieve it in a commonly used format, to hand it over to someone else;
- withdraw your consent, where consent is the basis for processing, without affecting what was done before;
- and tell us what you want done with your data after your death.
Simply write to bonjour@nuera.studio, or send a letter to the address above. We will respond within one month at the latest. We will ask you for proof of identity only if we have reasonable doubts about it.
No decision about you is made by fully automated means, and we do not carry out any profiling. A person reads your request and answers it.
If our response does not satisfy you, you may complain to the CNIL, France's data protection authority, online at cnil.fr (opens in a new tab) or by mail to CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.
How we protect it
The site is served only over an encrypted connection (HTTPS). The server is kept up to date, and access to it is restricted to the publisher and the people he authorizes, using personal keys. We keep in our tools only what is still needed, and delete the rest once the retention periods stated above have expired.
If you give us your phone number
We use it only for the call you requested and to follow up on your project, never to offer you anything beyond the next steps of our conversation. If you are a consumer, you may also sign up free of charge for France's national do-not-call list, Bloctel (opens in a new tab).
Cookies
What the site stores in your browser, and how to decline it, is detailed on the cookie page.
If this policy changes
We update it whenever a processing activity changes, and the date at the top of the page shows it. If the change affects something you agreed to, we will ask for your consent again.